IT Support Vital for Small Business

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asked about 7 years ago

Virtually every small business relies on IT access and networking for day-to-day running. But very few have sufficient access to IT support. CMIT Solutions is taking the lead.

Small business plays a vital role throughout the United States. According to statistics, there are approximately 28 million small businesses in the U.S. employing more than half of the working population. For the past two decades, small businesses have generated 65 percent of new jobs to the employment market.

A small business is defined as having less than 500 employees. No matter the size of the business, Information Technology (IT) plays an important role in the day-to-day running of any organization. Email access, a company website, software, data access and storage, information security, networking and access to the Internet are vital components for almost any business.

One of these IT components experiences a glitch or goes down completely, the business suffers. Information can be lost, customer service can be compromised, competition can take advantage, cashflow can suffer. This usually brings production to a grinding halt and results in significant and rapid damage to cashflow.

IT Support Not Just for Corporates

IT support used to be something that was considered by larger, corporate companies, who had the budget for an in-house team who kept computers on, communication flowing, software running and data safe. However, even one-person businesses now rely heavily on a functioning technology network.

IT Support for Small Business

“IT support is doesn’t need to be in-house,” says Derek Cafferata, CEO and President of All State Franchise Finders. “Technical support that works remotely, is available 24/7 and is quick to respond is what every small business owner needs.”

Derek works with entrepreneurs and potential business owners looking to purchase franchise opportunities. Derek believes that one of the most important aspects of a small business is technical support. But all too often, this is one of the least-considered components of a new business.

“When helping entrepreneurs through the process of franchise selection, purchase and set-up, it is vital for us to communicate to a new business owner the importance of protecting the technical information and communication side of their business, no matter what industry they are in,” said Derek.

CMIT Solutions

CMIT (Complete Managed Information Technology) Solutions manage IT solutions for small businesses. They are the leading provider of IT services and support for small and medium businesses across the country.

Along with 24-hour support, CMIT Solutions provides off-site data storage, help desk support, server monitoring and cloud computing, along with a wide range of other support services. Each CMIT franchise is run by experienced and knowledgeable staff.

According to Derek Cafferata, the need for IT support and services is continuing to grow within the small business sector at a rapid rate and a reliable outsourced company like CMIT Solutions offers